Refund policy

Wigs, Hair Extensions & Hair Products

For sanitary reasons, all wigs, hair extensions, hair bundles, lace products, and hair care products are final sale and cannot be returned or exchanged once opened, worn, altered, or removed from their original packaging.

Eligible Returns

Unused merchandise in its original packaging may be returned within 7 days of delivery for store credit only. Customers are responsible for return shipping costs.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number. We will work to resolve the issue promptly.